Technical Support

Need more information from our Technical Support staff? Please contact us by telephone, fax or e-mail.

• Filter Hotline: 800-882-0890
• 1-419-293-5570 (from outside US/Canada)
• Send us an email

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The business hours for Technical Support staff are as follows:

Monday – Friday: 8am – 5pm (Eastern time)

Saturday: CLOSED

Sunday: CLOSED

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Technical Support staff are closed:

April 2, 2021 – Good Friday

May 31, 2021 – Memorial Day

July 5, 2021 – Independence Day

September 6, 2021 – Labor Day

November 25-26, 2021 – Thanksgiving Holiday

December 23-24, 2021 – Christmas Holiday

December 31, 2021 – New Year’s Eve