Technical Support

Need more information from our Technical Support staff? Please contact us by telephone or e-mail.

• Filter Hotline: 800-882-0890
• 1-419-293-5570 (from outside US/Canada)
• Send us an email technicalhotline@firstbrandsgroup.com

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The business hours for Technical Support staff are as follows:

Monday – Friday: 8am – 5pm (Eastern time)

Saturday: CLOSED

Sunday: CLOSED

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Technical Support staff are closed:

January 3, 2026 – New Year’s Day

April 3, 2026 – Good Friday

May 25, 2026 – Memorial Day

July 4, 2026 – Independence Day

September 7, 2026 – Labor Day

November 26-27, 2026 – Thanksgiving

December 24, 2026 – Christmas Eve

December 25, 2026 – Christmas Day

December 31, 2026 – New Year’s Eve